Mark Latham
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Activity overview
Latest activity by Mark Latham-
Mark Latham created an article,
What happens to my payment plan if I get a refund?
If you're not happy with what you've ordered and get a refund, there are two possible options depending on the refund type! Full Refund In short, any money you've paid towards your plan will be re...
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Mark Latham created an article,
What time of day will my next payment or instalment be charged?
When you set up a payment plan, we save the time you made the purchase and will take the next payment within the same hour window, 14 days later. Example: If you place an order at 8:30pm, then th...
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Mark Latham created an article,
How can I pay off my plan in full?
You can pay off your overdue balance in the dashboard before or after the final instalment date! For example, if you have a $200 payment plan and have made two instalments at $50 each, then you can...
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Mark Latham created an article,
What do I do if my card is lost or stolen?
No worries! We can help with this! First, make sure that you contact your bank to cancel your card. When your new card arrives or if you have another card available, this help article explains ho...